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Questions

A few questions we’re often asked

Here are some common queries from our customers. If you can’t find what you’re looking for, please get in touch.

How do I pay?

Most customers pay by bank transfer, which keeps things simple and convenient. Payment details are included on your invoice after each visit.

How often do you clean?

Most properties are cleaned on a regular schedule throughout the year. The best frequency depends on the property, location, surrounding environment and personal preference.

Do you work outside the local area?

Yes, we occasionally travel further afield for the right property or ongoing arrangement, including areas such as Salcombe and the wider South Hams.

Do you clean boats or agricultural equipment?

Our focus is primarily on residential and commercial property care. From time to time, specialist requests may be considered depending on the nature of the work and location.

Do I need to be at home during the visit?

Not usually. Many customers prefer us to work while they are out, provided access arrangements have been agreed beforehand.

Are you insured?

Yes. Full public liability insurance is held for complete peace of mind while working on your property.

What do you use to clean?

For most external window cleaning, we use purified water systems. This allows windows to dry naturally with a clear finish and reduces the need for ladders in many situations.

Can you clean difficult-to-access properties?

Many South Devon properties present unique access challenges, from steep driveways to coastal exposure and large glazed areas. We are experienced in working carefully and safely in these environments.

Do you offer one-off cleans?

Yes, although most customers prefer regular maintenance visits throughout the year to keep the property looking its best.

How are quotations arranged?

Quotations are usually provided after seeing the property, either in person or through suitable photographs. This allows us to assess access, requirements and the best approach for the work.

Do you work in all weather conditions?

Light rain does not usually affect modern window cleaning methods. However, severe weather or high winds may occasionally require visits to be rearranged for safety reasons.

Do you work with holiday lets and second homes?

Yes. Regular exterior cleaning can be especially useful for holiday lets and second homes, helping the property stay presentable between visits and throughout the season.

Reliable, discreet and professional service,
tailored to your property and lifestyle.

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